Terms and conditions

Payment Methods

We Accept Cash on Delivery as well as credit card payments. 

Credit card payments are made in US dollars through paypal. We never see your card information. Please ensure USD is selected as the currency in Paypal to get the correct total. 


Shipping

Next day island wide delivery for just EC $5. Free Next Day Delivery on all orders over EC $75.00


Returns

5 Day easy Return/Exchange

If you are not 100% satisfied with the items you received, we gladly accept the return&exchange within 5 days of receipt. Items must be in new, unused condition with original packaging and tags. Note that overdue requests may not be accepted.

Am I allowed to return or exchange the order?

You can return exchange within 5 days of receipt for most items in new condition. 

What is your Return & Exchange Policy?

1. You have 5 days to decide if an item is right for you, if not, you can certainly return it to us within 5 days of receipt.

2. Credit card sales are refunded to the card you used to make the purchase (May take several business days to process by your bank)

3. Cash on Delivery Sales will be refunded as store credit.

4. Returns must be received in new condition; unused, unworn, unwashed. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.

5. Returns can be initiated through your account on the website or by contacting us. 

6. We will collect the returned item(s) for you free of extra delivery charge.

How to exchange the order?

You can make a new order first, and when we get the return, we will apply a full refund of the items you returned.

Can I have a full refund for the return?

We will offer full refund of the items you returned. 

How long will it take to get my refund?

1.The refund will be issued within 1 business day upon the receipt by our warehouse and verified the conditions of the items.

2. It normally takes one business day for the refund to appear on your store credit. For credit card transactions it may take a few business days for the amount to be refunded to your card.